Shipping & Delivery

1) How do I contact Aurora Lynn?

You can reach out to us at customerservice@aurora-lynn.com or by phone at 832-723-5371.

2) How can I track my item(s)?

Once you place an order with us and that order is shipped, you will receive an email with a tracking number. Please note that you may receive more than one tracking number depending on how many items you purchased on our website. 

3) How long does shipping take?

Unless otherwise noted, we do our best to have your package shipped the same or next day. As we ship Priority Mail, First Class or Ground Advantage through USPS, packages may take anywhere from a few days or longer to arrive at the intended destination.  Shipping delays will be the result of issues associated with the third party.

If expedited shipping is requested, the cost of shipping will be paid by the purchaser.

4) Who delivers my item(s)?

Your items are delivered by your local postal service in your location.

5) Where do you ship from?
Items ship from Jefferson City, Missouri, USA.

6) Can I change my address after receiving confirmation of shipping?

Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made and is the sole responsibility of the buyer.

7) Do you deliver locally?

If you live within a 20 miles radius of Jefferson City, Missouri, we would be delighted to personally bring your package to you.